A methodological study to compare survey-based and observation-based evaluations of organisational and safety cultures and then compare both approaches with markers of the quality of care
Freeth D, Sandall J, Allan T, Warburton F, Berridge EJ, Mackintosh N, Rogers M, Abbott S
Record ID 32010000309
English
Authors' recommendations:
Climate scores from staff surveys are not unduly affected by survey response rates, but social desirability bias is a risk. Safety climate provides a partial indicator of performance, but qualitative data are needed to understand discrepant results. Safety climate (surveys) and, to a lesser degree, teamwork culture (observations) are better indicators of performance than organisational climate (surveys) or attempts to evaluate organisational culture from time-limited evaluations.
Details
Project Status:
Completed
URL for project:
http://www.hta.ac.uk/1629
Year Published:
2012
URL for published report:
http://www.hta.ac.uk/1629
English language abstract:
An English language summary is available
Publication Type:
Not Assigned
Country:
England, United Kingdom
MeSH Terms
- Cross-Cultural Comparison
- Organizational Culture
Contact
Organisation Name:
NIHR Health Technology Assessment programme
Contact Address:
NIHR Journals Library, National Institute for Health and Care Research, Evaluation, Trials and Studies Coordinating Centre, Alpha House, University of Southampton Science Park, Southampton SO16 7NS, UK
Contact Name:
journals.library@nihr.ac.uk
Contact Email:
journals.library@nihr.ac.uk
Copyright:
2012 Queen's Printer and Controller of HMSO
This is a bibliographic record of a published health technology assessment from a member of INAHTA or other HTA producer. No evaluation of the quality of this assessment has been made for the HTA database.