The measurement of patients' expectations for health care: a review and psychometric testing of a measure of patients' expectations
Bowling A, Rowe G, Lambert N, Waddington M, Mahtani KR, Kenten C, Howe A, Francis SA
Record ID 32008100354
English
Authors' recommendations:
Awareness of the patient's met and unmet expectations should enable staff to understand the patient's perspective and improve communication.
Details
Project Status:
Completed
Year Published:
2012
URL for published report:
http://www.hta.ac.uk/1685
English language abstract:
An English language summary is available
Publication Type:
Not Assigned
Country:
England, United Kingdom
MeSH Terms
- Patient Satisfaction
- Patients
- Professional-Patient Relations
- Quality Assurance, Health Care
Contact
Organisation Name:
NIHR Health Technology Assessment programme
Contact Address:
NIHR Journals Library, National Institute for Health and Care Research, Evaluation, Trials and Studies Coordinating Centre, Alpha House, University of Southampton Science Park, Southampton SO16 7NS, UK
Contact Name:
journals.library@nihr.ac.uk
Contact Email:
journals.library@nihr.ac.uk
Copyright:
2012 Queen's Printer and Controller of HMSO
This is a bibliographic record of a published health technology assessment from a member of INAHTA or other HTA producer. No evaluation of the quality of this assessment has been made for the HTA database.