The use of SMS text messaging to improve outpatient attendance
Sullivan T, Hiller JE
Record ID 32007000653
English
Authors' results and conclusions:
A program of sending short message service (SMS) reminders appears to be a relatively simple and cost-effective tool for reducing non-attendance rates at outpatient clinics. In Australia such a program appears feasible given the high levels of mobile phone saturation and the availability of online message creation/delivery systems through most Australian mobile service providers.
Authors' recommendations:
Given the successful implementation of SMS reminders at the Royal Children's Hospital in Melbourne, it is unlikely that any further health technology assessment would be beneficial. Although HealthPACT has recommended that further assessment of this technology is no longer warranted. the contents of this summary should be disseminated to inform all Chief Executive Officers (CEOs) of major public hospitals of the effectiveness of a systematic reminder programme.
Details
Project Status:
Completed
Year Published:
2007
URL for published report:
Not Available
English language abstract:
An English language summary is available
Publication Type:
Not Assigned
Country:
Australia
MeSH Terms
- Diagnosis, Computer-Assisted
- Telemedicine
Contact
Organisation Name:
Adelaide Health Technology Assessment
Contact Address:
School of Public Health, Mail Drop 545, University of Adelaide, Adelaide SA 5005, AUSTRALIA, Tel: +61 8 8313 4617
Contact Name:
ahta@adelaide.edu.au
Contact Email:
ahta@adelaide.edu.au
Copyright:
Adelaide Health Technology Assessment (AHTA)
This is a bibliographic record of a published health technology assessment from a member of INAHTA or other HTA producer. No evaluation of the quality of this assessment has been made for the HTA database.