The Scottish asynchronous digital dermatology appointment service (DDAS)
Record ID 32018001731
Authors' objectives: The innovative aspects of the DDAS are that it is the first asynchronous digital appointment platform for dermatology in NHSScotland; patients submit images directly to the DDAS system where they are reviewed by a specialist; and the system is integrated with the TrakCare patient record system and the TOPAS patient administration system.
Authors' results and conclusions: Local data from three health boards has illustrated the importance of the DDAS during the COVID-19 pandemic, where it has facilitated continued patient access to specialist dermatology assessment. It is likely that the DDAS, alongside face-to-face appointments and Near Me services, will continue to support NHS dermatology services as they begin the process of recovering from the pandemic and addressing the consequent long waiting lists for specialist care.
Authors' recomendations: The innovative DDAS has the potential to bring benefits to patients who cannot afford to take time off work or to travel long distances for a face-to-face dermatology appointment. It also has the potential to speed up access to diagnosis and treatment of skin conditions. The planned roll out of the DDAS to additional health boards across Scotland should provide more data, with the potential for further performance and economic analyses of the service.
Authors' methods: Patients submit images directly to the DDAS system where they are reviewed by a specialist; and the system is integrated with the TrakCare patient record system and the TOPAS patient administration system.
Authors' identified further reserach: Comparisons of diagnostic accuracy and treatment outcomes for patients between DDAS appointments and face-to-face appointments ? the impact of the DDAS on the number of face-to-face dermatology appointments ? the effect of the DDAS on patient waiting times as part of service recovery after the COVID-19 pandemic 10 ? comparisons of clinician time in providing DDAS, face-to-face, and Near Me appointments, and ? economic evaluations comparing the DDAS as a complement to face-to-face appointments with face-to-face appointments only
Project Status: Completed
Year Published: 2021
URL for published report: https://shtg.scot/our-advice/the-scottish-asynchronous-digital-dermatology-appointment-service-ddas/
Requestor: Chief Scientist Office
English language abstract: An English language summary is available
Publication Type: Other
- Remote Consultation
- Skin Diseases
- Mobile Applications
Organisation Name: Scottish Health Technologies Group
Contact Address: Scottish Health Technologies Group, Delta House, 50 West Nile Street, Glasgow, G1 2NP Tel: 0141 225 6998
Contact Name: email@example.com
Contact Email: firstname.lastname@example.org
Copyright: Scottish Health Technologies Group
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